A dedicated group of IAM experts is on hand to troubleshoot and resolve
your IAM challenges, including:
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Full Tier III Support
Team of specialists qualified to manage your complex problems.
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Partial Tier II Support
Collaborative approach between our experts and your level II team to analyze
the impact of infrastructure changes to your Identity program.
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Root Cause Analysis
Utilize our years of expertise to determine the underlying cause of anomalies
and formulate permanent solutions.
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Bug Fixes
We identify and resolve programming bugs/glitches in your Identity
environment.
Offering care and maintenance across your application environment to
ensure workflows are maintained and optimized
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Application monitoring
Proactive monitoring of your identity program to anticipate issues and ensure
that application processes perform within expected scope.
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Adaptive Adjustments
Adjust Identity workflows in accordance with changes to your business's
vision.
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Updates and Patches
We’ll keep your identity program up-to-date with security enhancements and
new feature adoption.
Utilize our knowledge base to frequently communicate educated
recommendations along with providing recurring reporting
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Dedicated Success Manager
Ensure maximum success and request resolutions with a dedicated Cyber project
manager.
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Enhanced Reporting
We'll provide enhanced metrics on the health and usage of your Identity
program.
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Consulting and Guidance
We provide expert advice on how to reduce operational impact and maximize
efficiencies while implementing every change.
Our Identity Access Management Services allow you to take full control and manage
user access in your IT landscape, without sacrificing security nor user experience, to
enhance your security posture and operation efficiency.
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Active Directory Bridge
Consolidate authentication in Active Directory – including UNIX
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Enterprise Single Sign-On
Conveniently access multiple applications by logging in once
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Multi-factor Authentication
Authenticate users based on what they know, what they have and what they
are
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Risk-based Access
Provide access to resources based on dynamic risk assessment or confidence
level of transaction using behavioral and contextual data analytics
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Virtual Directory
Consolidate disparate data sources without migrating data to a single
repository
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DirectoryServices
Design and implement an enterprise directory for central authentication and
authorization
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Federation
Securely connect and exchange data with external data sources, cloud-based
systems and partner applications
